1, Are the pictures on your site taken of you sell or some other watches?
We guarantee that all pictures displayed at our online OEM watch store are actual pictures of our oem watches offered for sale at withwatches.com. Our replica watches look exactly as the images on your screen. We deal with the professional photographers to take the pictures for our online oem watch store.


2, Why are your watches are cheaper ?
Cause we are the OEM to product it . OEM means "original equipment from manufacturer".manufactures products or components that are purchased by a company and retailed under that purchasing company's brand name. OEM refers to the company that originally manufactured the product. When referring to automotive parts, OEM designates a replacement part made by the manufacturer of the original part. In this usage.


3, Why does my automatic oem stop ticking and even loose time?
Once you receive your automatic oem watch, you'd better wind it for 3 minutes straight before wearing it for the first time. If you wear your automatic oem watch everyday, then your timepiece will continue to wind itself on your wrist when you move around and walk.
If you stop wearing it for more than about 2 days, the watch will need to be reset. But once you start wearing it on daily basis again, it will automatically wind itself.

If your automatic oem watch doesn't keep time, it means you are not likely to wear it constantly.
If your watch is losing or gaining time in a 24 hour period, then the watch needs to be adjusted. All of our automatics have an adjustment screw on the movement just like their originals. Any local jeweler can easily service these watches.


4, How to set time?
To set time, you need to turn button in anti-clockwise direction if you have a screw-in lock watch. You need to softly pull the button out a little bit. The best way to do this is to use first and second finger and use finger knuckle as a lever in order to pull the button out with as little force as possible. You can feel a little "click"! Now you can set the time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When time is set, push the button back and turning the button clockwise for a few rounds.

5, I have a watch with a date, how do I change the date?
To change date and time on you oem watch, please proceed as follows:
•    If your watch features a screw-in button, then turn the button anti-clockwise for a few rounds until it (the button) is loose. Then pull it (the button) out softly by using your thumb nail and first finger nail, softly, no force needed. You should then feel a "click" here.
•    There are two steps when pulling the button out. The first step is to set the date or day. The second step is for setting the local. You can only set Date forward by turning the button in one direction.
•    When you are done with setting date and time, push back the button and wind it clockwise for a few times. No need to lock it.


6, How long does it take to dispatch your watches?
The terms of delivery depend on the country. It takes 5-7 business days to deliver items to North America. For all international orders, packages take 8-14 business days. All the products are shipped by DHL, USPS or Express Mail (EMS) with confirmation (Depending on availability).
Note: Business days do not imply weekends and holidays.


7, Do you ship outside the USA?
Yes, we can ship the item to all over the world.


8, What are shipping costs?
It is FREE shipping world wide.


9, It has been 3 days since I placed my order, how come it still hasn't been shipped yet?
Depending on which style of watch you ordered, it may have to be custom made, as some watches are made to order. Some of the more exotic watches can take up to 3-5 business days for it to be shipped out. As soon as your watch is shipped out, you will be notified of it in your Members Section. The status of your watch will indicate as "Shipped".


10, Can I be sure about my confidentiality?
We are committed to providing a safe and secure online shopping experience and protecting the privacy of our customers. Thus you can be absolutely sure about your confidentiality.
Our reputation means a lot for us. All the operations are performed with maximal discretion.

Every step available has been taken to make our customers' shopping pleasant and enjoyable both during and after the sale.


11, Will my telephone number be given out to anyone else?
No, your telephone number and other personal information will never be disclosed to any third party. We keep it in our database for future reference, when you make another order with us.
Wу will contact you just in case we need to verify your order and if there are any problems with the order.


12, Do you sell or share information about your customers with other companies?
Our customer's security is our top notch priority. Thus we DO NOT share information about our customers with any third party.


13, I can't find the item I'm looking for. How can I search for it?
Search for the item by keyword, otherwise you can either search the name of the item or a style number of the Brand. Meanwhile, we welcome you to inform us your any ideal item which is not found on website. And we will let you know as soon as possible if we have your item in stock.


14, How I know your goods are not cheap imitation goods ?
We only sell the highest quality goods , all our goods are made by hand by professional craftsmen and use 98% -100% the same materials as the original goods and in fact many items are made in the same factories as the original brands , also a little unknown fact that the big Brands do not want everyone to know is many goods are partially made in their country and a majority of the production is done in China or another cheap labor area and then sent back to the origin country were they legally can still say made in Italy or France or ect .  


15, I tried to make an order and was declined, not sure why?
Please make sure all info is the same and spacing as your billing address and also if you IP address is far from your billing address our processor may decline the order as a fraud protection.
 

16, Could you tell me your minimal order?
We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers, we would like to accept 10 pieces in one item as our minimal order!  You can set up a trial order to test the high quality of our products and our best service. Any dissidence please consults with our operators.